Grief doesn't follow a timetable. Neither should support.
Online grief counselling for people navigating loss — whether it's recent, long-held, or harder to name.
Grief is more than losing someone to death
Loss takes many forms. The death of someone you loved. The end of a relationship. A diagnosis that changes everything. A role, a home, a version of your future that no longer exists. Anticipatory grief — grieving someone who is still here, but slipping away.
Whatever you are carrying, grief is not a problem to be solved or a process to rush through. It is a response to something that mattered. The work of counselling is not to move you past it, but to help you find a way to live alongside it.
There is no wrong way to grieve — and no deadline by which you should feel better.
A counsellor who meets you where grief actually is
Reflect Renew Counselling is led by Deborah Haywood — a counsellor with a Master of Counselling (University of Canberra), a Bachelor of Psychological Sciences (Swinburne University), and Level 2 membership of the Australian Counselling Association. Based in Sunbury, Victoria, Deborah works with clients across Australia via telehealth. She takes a person-centred, trauma-informed approach, which means the pace is determined by you — and there is no pressure to speak about loss in any particular way or at any particular speed.
Deborah has navigated significant loss herself, including the complex, layered grief that accumulates in long-term caring roles — watching someone you love change slowly over time. She brings that personal understanding alongside her professional training to this work.
Sessions are calm, unhurried, and paced entirely by you.
What people often bring to grief counselling
Grief is deeply personal, but certain feelings and questions come up again and again.
You do not need to be in crisis to reach out. Sometimes grief simply needs a space — and a person who will not try to hurry you through it.
How sessions work
All sessions are held online via video or phone — no travel, no waiting rooms. You can talk from home, in your car, or anywhere that feels private.
Choose your starting point
There's no pressure to have the right words. You can begin with a free 15-minute Fit Call, or book a Standard Session directly if you already feel ready.
Meet online, from wherever you are
Sessions are online, so you can talk from home or anywhere private. There's no need to travel or wait.
Leave with a clearer next step
Sessions are person-centred and shaped by you. There is no pressure to arrive with answers — just space to begin.
You don't have to carry this alone
Reaching out when you're grieving can feel like a lot. The free Fit Call is a low-pressure way to see whether this feels like the right fit — no commitment, just a conversation.
If you're ready to book a Standard Session, you can do that directly too. Either way, the door is open.
Deborah also works with people navigating anxiety, stress, caring roles and life transitions — see all the ways she can help →